Terms
Terms of service
These terms cover how booking, pricing, and our services work when you do business with TurboGixxer.
Who we are
TurboGixxer provides EFI tuning, wiring, track support, and Haltech support. These terms cover the services described on this site, including dyno tuning, remote tuning, wiring and harness work, and track support. By booking a service, paying a deposit, or placing a product order, you acknowledge the terms below.
Services
Dyno tuning is handled in the shop. Remote tuning is available for vehicles that can provide supported ECU access and clean logs. We handle wiring and harness work, support customers at the track, and review Haltech fitment as an authorized dealer.
Booking, deposits, and cancellations
Choosing a date and time does not reserve it by itself. Starting secure checkout temporarily holds the selected time, and the appointment is confirmed after the deposit is paid. Email and calendar entries are reminders and do not replace the booking confirmation. The $200 booking deposit is non-refundable and is credited against the final balance for the service performed. It is not a fixed quote: the remaining amount depends on the actual service, parts or add-ons, vehicle condition, and any work approved with the customer. If you cannot make the appointment, use the contact information provided after payment to ask about rescheduling. If you do not arrive, or arrive one hour late or more without contacting TurboGixxer, you can reschedule. In every reschedule, the existing deposit carries forward and remains non-refundable. If payment succeeds but we cannot confirm the appointment, we will offer another available date or refund the deposit.
Pricing
Prices shown on this site are service starting points unless a direct written quote says otherwise. Online product checkout may be unavailable while pricing, availability, shipping, and applicable taxes are reviewed. When checkout is available, those details are confirmed before payment. Product fitment remains the customer's responsibility unless TurboGixxer confirms it in writing. See the shop policies for shipping, cancellation, return, and custom-built item terms. Manufacturer coverage is summarized on the Warranty page.
Your responsibilities
Your vehicle needs to be mechanically ready before tuning starts, and the build details you give us need to be accurate. For remote tuning, you're responsible for performing the flashes and logging on your own vehicle, following our instructions.
Performance work risks
Tuning can push your engine and drivetrain harder than a stock file. We perform every tune with care, but high-performance use carries inherent mechanical risk that no tune can eliminate.
Legal compliance
Performance tuning may not be legal for on-road use in every jurisdiction. You are responsible for confirming the emissions and road-use requirements that apply to your vehicle. We may decline work that is not lawful.
Private addresses
The dyno and return addresses are not public site content. Confirmed dyno customers receive appointment details after verified payment. Product return instructions and the correct destination address are provided only after return or warranty authorization.
Limitation of liability
Nothing in these terms is intended to waive a right or remedy that cannot lawfully be waived.
Contact
Questions about these terms go to info@turbogixxertuning.com.